Terms & Conditions The Online Development Permission Certificate Portal is developed and maintained by the Department of Urban Development & Municipal Affairs (UD&MA), Government of West Bengal, to provide an online platform for citizens, applicants, and stakeholders to submit and manage applications related to development permissions. By accessing and using this portal, users agree to comply with the following terms and conditions. 1. Acceptance of Terms By using this portal, users acknowledge that they have read, understood, and agreed to abide by these Terms & Conditions. If users do not agree with any of these terms, they are advised not to use the portal or its services. 2. Eligibility and Use of the Portal This portal is intended for individuals, organizations, and authorized representatives who wish to apply for or track development permission certificates and related services. Users must ensure that the information submitted through the portal is true, accurate, and complete to the best of their knowledge. 3. User Responsibilities Users are responsible for: • Providing correct and complete information while submitting applications. • Ensuring that all uploaded documents are authentic and valid. • Maintaining the confidentiality of their login credentials and account information. • Ensuring that their use of the portal complies with applicable laws and regulations. Any attempt to submit false, misleading, or fraudulent information may result in rejection of the application and may attract appropriate legal action as per applicable laws. 4. Acceptable Use Users agree not to: • Attempt to gain unauthorized access to the portal, its servers, or related systems. • Upload malicious software, viruses, or harmful content. • Disrupt or interfere with the functioning of the portal. • Use the portal for any unlawful or unauthorized purposes. Any misuse of the portal may lead to suspension or termination of access without prior notice. 5. Application Processing Submission of an application through the portal does not automatically guarantee approval. All applications will be reviewed and processed by the concerned authorities in accordance with applicable rules, regulations, and procedures. The department reserves the right to reject, request additional information, or modify application requirements as necessary. 6. System Availability While efforts are made to ensure continuous availability of the portal, the Department of Urban Development & Municipal Affairs does not guarantee uninterrupted access at all times. The portal may be temporarily unavailable due to maintenance, updates, or technical issues. 7. Modification of Terms The Department of Urban Development & Municipal Affairs reserves the right to modify or update these Terms & Conditions at any time without prior notice. Users are encouraged to review this page periodically for updates. 8. Governing Authority These Terms & Conditions shall be governed by the applicable laws and regulations of the Government of India and the Government of West Bengal. By continuing to use this portal, users agree to comply with these Terms & Conditions.